QUATTRUM

Terms of use
and privacy policy

Quattrum is a business group specialized in services and solutions for the energy sector, based on administrative, organizational, process and engineering excellence. It relies on its values, mission, vision and goals to develop the Brazilian energy market, according to the requirements, specificities and pluralities of each area of operation, aiming at achieving operational and economic-financial results.

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Terms of Use and Privacy Policy

The XXXXXXXXXXX Group reaffirms its commitment and respect for Shareholders, Employees, Collaborators, Investors, Customers, Partners and Participants, in preventing unfair competition and fulfilling fiduciary duty. It should be noted that all content available on this Website for consultation is protected by Brazilian law on Copyright (scientific, literary and artistic) and Industrial Property (trademarks and patents), these are governed respectively by Law 9.610/98 and Law 9,279/96; and additionally, by the corresponding law of the country in which the Website is accessed. All reproduction rights are reserved, and the links set out here are not exhaustive or exhaustive. All material published on this Website, including texts, videos, photographs, icons, graphics, logos and brands, constitute works duly certified as Intellectual Property. Consequently, any use, reproduction and/or propagation, in whole or in part, outside the conditions established in this Terms of Use and Privacy Policy is illegal, and the use and/or copying, even partial, of its content and form.

This Terms of Use and Privacy Policy also reaffirms the XXXXXXXXXXXX Group's commitment to the security and privacy of information collected from Website Users. It covers the treatment given by the XXXXXXXXXXX Group to information that identifies Users, collected when they are browsing its Website or that may be included in the Company's database. For each type of data collection, different information may be requested, depending on the purpose of collection. The spontaneous inclusion of their personal data, by the User, requested by the XXXXXXXXXXX Group, when registering on the Website, constitutes the “express consent” of the holder, an unequivocal expression of their desire to provide their personal data. This stance of the XXXXXXXXXXX Group is in line with the prescriptions contained in Law 12,965/14, entitled “Marco Civil da Internet”; and in Law 13,709/18, entitled “General Data Protection Law (LGPD)”. The XXXXXXXXXXX Group also works in line with the provisions contained in the European legislation of the “General Data Protection Regulation (GDPR)”.

Once the express consent of the Registered User has been obtained, the subsequent processing of this data may be carried out for new purposes, provided that the legitimate and specific purposes for the new processing and the preservation of the holder's rights are observed. Consent to data processing may be revoked at any time, upon express statement by the holder, in access available on the Website. 

The holder of the registered data will have the right to obtain from the XXXXXXXXXXX Group, at any time, confirmation of the existence of processing of their data, as well as access to the respective registered data and the correction of incomplete, inaccurate and outdated data.

The XXXXXXXXXXX Group uses cookies and similar technologies, automatically receiving information about the User's navigation during their visit to the Website. When browsing the XXXXXXXXXXX Group Website, the visitor expressly acknowledges and accepts, with their specific consent, the existence of cookies and similar technologies, such as pixels or local storage, whose purpose is to collect non-personal statistical data to track visits and improve interactivity with the User, when recommending content and advertising, as well as improving the quality of the Website in terms of its use, facilitating and guaranteeing access to the information and services available from it.

The entry of personal data by the User, through the Website, does not constitute a requirement to browse it, and is therefore optional. 

The XXXXXXXXXXX Group will make every effort to protect the information provided by the User. Although the XXXXXXXXXXX Group uses strict control and monitoring, against unauthorized access to information collected on the Website and web applications, the User acknowledges that one cannot expect total security on the Internet, in relation to invasion, theft, tampering or data deletion and other unlawful acts.

All personal data collected will be incorporated into the XXXXXXXXXXX Group database, which is the Controller for the processing of personal data registered by the User. The person responsible for processing personal data will be designated by Grupo XXXXXXXXXXX and can be contacted directly via the following email address: sam@XXXXXXXXXXX.com.br

The XXXXXXXXXXX Group protects the information collected on its Website, with approved and certified protection software, available on the market, which is why it is not responsible for damages resulting from unauthorized access and/or use by third parties, whether intentional and/or guiltily.

The XXXXXXXXXXX Group uses the data collected for the following purposes:

a) Enhance the use and interactive experience during the User's navigation on the Website.

b) Generate general statistics.

c) Answer questions from the Users.

d) Conduct communication campaigns and relationship marketing.

e) Communicate with Users in order to provide them with information about the Company, its products, and services.

Access to the information collected is restricted to employees and people authorized for this purpose by the XXXXXXXXXXX Group, and they are subject to the Secrecy and Confidentiality Policy of the XXXXXXXXXXX Group, which imposes appropriate disciplinary and legal measures for those who violate this Policy.

Unless required by law or court order, User information will not be transferred to third parties or used for purposes other than those for which it was collected, except in the event of a change in the purposes mentioned herein.

The User guarantees the truthfulness and accuracy of the personal data provided on this Website, assuming the corresponding responsibility in case they are not accurate. 

The User who decides to provide their personal data during registration declares to be aware of and accept the terms of this Policy.

It should be noted that this Terms of Use and Privacy Policy is subject to constant improvements and enhancements. Therefore, it is recommended that you read it periodically. However, if a substantial change is necessary in the way this collected information is used, the XXXXXXXXXXX Group will inform the new conditions of use and privacy: 

a) To the general User, through an announcement on the Website. 

b) To Registered Users, through email communication.

The purpose of this Terms of Use and Privacy Policy is directed to the User(s) who:

a) Register(s) on the Website.

b) Interactively participate(s) in the provided information.

c) Contact(s) through User support channels.

d) Randomly browse(s) the Website.

Finally, it should be noted that, on the XXXXXXXXXXX Group Website, you can access links to external websites, with content and privacy policies that are not the responsibility of the XXXXXXXXXXX Group. 

Below, you will find all the necessary additional information regarding this Terms of Use and Privacy Policy.

PROPERTY RIGHT

The User agrees that all content available on this Website is protected by international laws on Copyright (scientific, literary and artistic) and Industrial Property (trademarks and patents), and, in addition, by the related laws of the country of access to the Website. The User may download articles to their personal computer for later reading or print a copy of an article, but may not remove copyright identifying data from the material. The XXXXXXXXXXX Group reserves all rights contained in this Terms of Use and Privacy Policy.

CONNECTING WITH US

The XXXXXXXXXXX Group does not oppose the User including a link to our Website on their website, blog or social network. However, for the User to link or incorporate part of our Website to another website, blog or social network, it must be clear that Grupo XXXXXXXXXXX is the source of the content. The User is not authorized to create links, referring to the XXXXXXXXXXXX Group Website, if they are involved in publishing or promoting offensive, illegal and obscene content or, if the link in any way, causes a negative impact on the Company's reputation. The XXXXXXXXXXX Group reserves the right to request the User to immediately remove links or content related to its Website. 

IMPROPER CONTENT​

The XXXXXXXXXXX Group reserves the right to remove or request immediate removal from the User of any content considered inaccurate, inappropriate, offensive and/or fraudulent.

ACCESS TO OTHER WEBSITES

When using access links to other websites, starting from the XXXXXXXXXXX Group Website, the User must check the respective “Terms of Use and Privacy Policies” used by these websites, highlighting here that the XXXXXXXXXXX Group is not responsible for websites outside your domain, having no control over the privacy, content, confidentiality or consequences of its use. Therefore, it is recommended that, when accessing external websites, Users always consult their respective privacy policies before providing their data or information.

ACCESS TO RESTRICTED AREA​

Access to the Restricted Area is exclusive to Registered Users, who will need to have a valid login and password, ensuring their confidentiality. To access the Restricted Area, the User must know and agree with all the terms of the “Privacy Policy and General Conditions of Use of the Restricted Area”. The XXXXXXXXXXX Group reserves the right to establish and restrict access, including “access permissions”.

PASSWORDS​

The Registered User is responsible for all activities that occur using their account and for ensuring that no other person has access to their “Access Keys”. Unique identification names and passwords are used to authenticate access to the Restricted Area of the Website. Therefore, it is necessary for the Registered User to ensure the confidentiality of their “Access Keys”. The Registered User reserves the right to request account deactivation. The XXXXXXXXXXX Group is not responsible for any incorrect use of its tools.

CHILDREN'S PRIVACY

The XXXXXXXXXXX Group is committed to protecting children's privacy. The User must bear in mind that the Website was not designed to attract children under 14 years of age.

REGULATORY LAWS

When accessing the XXXXXXXXXXX Group Website, the User may not claim ignorance of International and local Codes and Laws relating to Online Privacy issues, in order to excuse themselves from their compliance.

ACCEPTANCE PROCEDURE

By accessing the XXXXXXXXXXX Group Website, the User agrees to all the conditions of this Policy. This Terms of Use and Privacy Policy may be changed at any time, without prior notice, by Grupo XXXXXXXXXXX. Continued access to the Website constitutes acceptance by the User and agreement with the changes.

EXEMPTION

Users agree to defend, exempt and maintain the XXXXXXXXXXX Group, exempt from any accusations, actions or demands, indemnities and compensations, resulting from violation, by the User, of this Terms of Use and Privacy Policy; assuming in these cases, the status of “Primary Responsible Person” for any damages resulting from their action and/or omission.

COMPLETE AGREEMENT​

This Terms of Use and Privacy Policy constitutes the entire agreement between the User and the XXXXXXXXXXX Group.

INFORMATION COLLECTED FROM NON-REGISTERED USERS​

Users can access the content of the XXXXXXXXXXX Group Website without revealing personal information. However, it is hereby informed that the XXXXXXXXXXX Group will track the information provided by the User's browser, including the website from which it came (known as URL), the type of browser used, the time and date of access and other information that does not identify you personally. When browsing the Website, the User may choose whether or not to receive periodic newsletters and advertisements.

INFORMATION COLLECTED FROM REGISTERED USERS

Access to privileged information on the XXXXXXXXXXX Group Website requires prior registration, which includes personal information, such as full name, email, address, telephone/cell phone, date of birth and gender: some mandatory and others optional. When browsing the Website, the Registered User may choose whether or not to receive periodic newsletters and advertisements.

OTHER INFORMATION​

Additional information may be requested from the User after initial registration of their data; if you wish to obtain additional services, clarify doubts or make complaints. It should be noted that the XXXXXXXXXXX Group incorporates data, which is automatically collected by our server, such as IP address and/or domain name. Through this information, it becomes possible to establish individual and more qualified communication for each User's profile.

USE OF COOKIES AND WEB FLAGS

“Cookies” are internet files used by the XXXXXXXXXXX Group Website, which enable authentication, security and other functions of the Website, including identifying how the User uses it, providing features that personalize and optimize the User’s experience and directing and/or recommending content.

“Pixels” are small amounts of code on the Website and/or an email notification, used to know whether the User has interacted with any content on the Website and/or email. The XXXXXXXXXXX Group uses “Pixels” to evaluate and improve the performance of the services offered and also personalize and optimize the User experience.

“Local Storage” is a tool that allows the Website to store information locally on the User's computer or mobile device. Its purpose is to personalize what will be made available to the User, based on their previous interactions.

The XXXXXXXXXXX Group informs its Users that the web browser or antivirus software on their computer or mobile device may be configured to allow the User to control, accept or reject the use of cookies and similar technologies. In the latter case, blocking these tools may impair the performance of some Website features.
The XXXXXXXXXXX Group adopts the following tools on its Website, aiming to improve its use and the interactive experience of each User:

Tool
Description
Google Analytics
It allows collecting data on Applications and Websites to create monitoring reports and analyze all user browsing behavior, for continuous improvement of the Website, being an important ally for developing digital marketing strategies.
ActiveCampaign
It is an automation platform for sending email newsletters, monitoring the user experience with the Website so that they connect and engage, allowing you to create optimized experiences by automating marketing, sales and support processes.
Google Ads
It is Google's advertising platform, where we promote products and services on the internet quickly and efficiently. Through the XXXXXXX Group website, Google Ads conversion tags are installed that help create reports that show what happens after a user clicks on the ads and performs an action, such as purchasing a product, subscribing to the newsletter, calling the company or download any material on the website or application.
Google Tag Manager
Google's tag manager allows you to quickly and easily update tracking codes and related code fragments (known as tags) on the XXXXXXXXXX Group website or mobile app.
Google Search Console
It's a service offered by Google that helps you monitor, maintain, and troubleshoot your website's presence in Google Search results. It allows the XXXXXXXX Group Website to understand and improve the way Google sees and indexes the site.
W3C
W3C is an international standards organization that develops the pillars of Web technologies such as HTML, CSS, SVG, XML and WCAG. The XXXXXXXX Group website informs that it uses these international standards, guaranteeing maximum technical quality.
Hotjar
It is an All-In-One Analytics tool, it allows us to analyze the user's browsing behavior with analysis through heat maps, be they heat maps, click maps and scroll maps, so that we can improve usability, design and user experience with the XXXXXXXX Group Website.
Wordrpress
It is a CMS (Content Management System) tool, which in Portuguese means Content Management System, which we use on the XXXXXXX Group Website to manage all pages on the internet
Yoast
It is a tool that we use on the XXXXXXX Group Website with a focus on facilitating search engine optimization, allowing validation and improvement of essential content to achieve success and full digital maturity on the internet.
PHP
It is a programming language that we use on the XXXXXXXXXX Group Website to build dynamic websites, application integration extensions and speed up system development.
Mysql
It is a relational database (RDBMS – Relational Database Management Systems) with a client-server model. Software used to create and manage databases that we use on the XXXXXXXXX Group Website.
Facebook Ads
It is a paid media system from Meta that offers a wide variety of ad formats. Through it, you can create campaigns and strategies to promote your brand on Facebook and Instagram.
RSS
RSS (Really Simple Syndication) is a format for distributing information in real time over the internet. Using this system, the Internet user does not need to open the browser or search for news, photos or videos on different websites. All the content you want comes to you automatically via an RSS code.
Pixel Meta
The Meta Pixel is a snippet of code placed on the website that allows you to measure the effectiveness of advertising by understanding the actions people take on the website. We use it on the Group Website to make sure ads are shown to the right people.

MARKETING

The XXXXXXXXXXX Group Website can be personalized, taking into account the User's interests. As an example, the User may see articles and advertisements based on information shared with the Company. This data may be used for internal marketing, research and related purposes.

GENERAL POLICIES

The XXXXXXXXXXX Group's Information Security and Use Management Policy ensures the protection of the User's registration data against unauthorized access, improper use, alterations, accidental or illegal destruction and accidental losses. The XXXXXXXXXXX Group legally protects the User's information, by signing an express commitment from its employees and other authorized persons, who have access to or will be associated with the processing of their data; so that they respect your privacy, through a “specific term”. The XXXXXXXXXXX Group's Information Security and Use Management Policy complies with internationally recognized technical standards and good practices.

PRIVACY ISSUES

For privacy issues, suggestions or questions, the XXXXXXXXXXX Group requests the User and the general public to contact the following email address: sam@XXXXXXXXXXX.com.br.

UPDATE TO PRIVACY POLICY AND USER AGREEMENT

On April 30, 2021, the XXXXXXXXXXX Group published a revised version of its Terms of Use and Privacy Policy. To this end, the XXXXXXXXXXX Group suggests that the User takes a few minutes of their time to read and understand it, thus avoiding ignorance and surprises contained in the changes made in this latest publication. Using the Website means that the User agrees to the revised version of this document.